Information for Referring Veterinarians Directing Patients to Upstate Veterinary Specialties
Thank you for your support and trust in our practice. We value our collaboration with primary veterinarians, and it is our role to serve as an extension of your practice by offering veterinary specialty expertise and 24/7 emergency care.
We want to ensure that working with us best suits your and your patient’s needs. Please find the below information on sending referrals, making appointments, and more. For questions, please don’t hesitate to call and speak to one of our Client Relations Representatives at 518-783-3198.
Appointments with a Specialty Service:
Veterinarians and clients are welcome to call us any time to set up an appointment with a specialist. Before the appointment, we require a summary of the case, the previous 12 months of medical records, and our patient referral form. The patient referral form asks for pertinent information regarding the referral and provides the opportunity to upload the patient’s complete medical history. Please include lab work and radiographs when available. Following your client’s appointment, our specialists strive to follow up with a referral report and/or phone call within 24 hours.
Transferring Appointments to Emergency:
Emergency and critical care visits are available at all times, seven days a week, with or without an appointment. For direct transfer and hospitalization cases, we appreciate a phone call before sending to discuss the case and your patient’s needs. Following the phone conversation, please submit our emergency and critical care direct transfer form. The emergency and critical care direct transfer form asks for pertinent information regarding the referral, provides the opportunity to upload the patient’s complete medical history, and asks your preference for follow up. Please include lab work and radiographs when available.
Please note that specialty services and advanced imaging and diagnostics are not available 24/7. If you feel your patient needs this level of care, please call and speak with one of our emergency doctors before referring your case.
Making Appointments for Outpatient Ultrasound:
UVS has two Radiology Consultants within our team – Dr. Chris Ryan, ClearView Veterinary Imagining, and Dr. Tina Wilson, Capital Regional Veterinary Imaging – both of who see outpatient ultrasound appointments. Referrals for an outpatient ultrasound can be made by calling UVS at 518-783-3198 and requesting an appointment with one of our Client Relations Specialists. Before the appointment, we appreciate receiving a summary of the case and submission of our outpatient referral form.
UVS has availability for outpatient ultrasounds on the following days:
- Mondays from 9:00 am – 5:00 pm
- Thursday from 2:00 pm – 5:00 pm
*Subject to change based on current caseloads and holidays.
Following your client’s appointment, our Radiologist(s) will provide you with a written report to your clinic within 24 hours of the exam, as well as a phone call to discuss the results of the exam and provide recommendations for subsequent follow-up or diagnostics.
For an emergency ultrasound, please call our hospital at 518-783-3198 and speak to one of our Client Relations Specialists for availability.
Veterinarians are welcome to submit telemedicine consults with any of our specialists. If you would like a telemedicine consult, please fill out our telemedicine consult form. A specialist from the requested department will contact you within 72 hours.