Urgent Care at Upstate Veterinary Specialties

Veterinary urgent care treats illnesses that fall between routine preventative care and critical emergencies. Urgent care services can be utilized when your primary care veterinarian is not available and/or your pet has a stable ailment, such as those listed below.

Our urgent care service is available seven days a week from 10:00 AM – 8:00 PM. Patients are seen on a walk-in basis with no appointment necessary. Our urgent care team works closely with our emergency team to triage your pet upon arrival and assign the appropriate care team for your visit.

Urgent care is not available 24/7, but our hours of operation are accessible after your primary care veterinarian’s office closes, providing high-quality veterinary care when you need it most.

What to Expect:

Upon arrival, your pet will be triaged by a medical staff member and assigned a care team, either urgent care or emergency care. In both urgent and emergency care, our goal is to see pets in the order they arrive; however, priority will be given to pets with the most critical illnesses first. Wait times may vary depending on your pet’s condition and the volume of patients at the hospital.

Following your pet’s triage, you will be asked to complete a new client form and submit any available medical records from your primary care veterinarian. Your primary care veterinarian will be notified of your pet’s admittance to our urgent care service.

Following discharge, continued care of your pet is discussed between you and your primary care veterinarian. Our doctors will provide a detailed report to you and your primary care veterinarian with a summary of your appointment and any additional information regarding treatment plans and discharge instructions. If your primary care veterinarian determines that long-term care for your pet’s condition is required, they may elect to refer you to one of our specialty services.

Common Urgent Care Conditions:

Below are common urgent care conditions:

  • Vomiting
  • Diarrhea
  • Lameness
  • Mobility issues/difficulty walking
  • Pain
  • Wounds/lacerations
  • Porcupine quill removal
  • Abnormal urinary behaviors
  • Eye problems
  • Ear infections
  • Skin irritation/concerns
  • Cough
  • Upper respiratory infections
  • End-of-life care

Emergency and Critical Care:

If your pet should require more intensive care, our urgent care team may recommend transferring to the intensive care unit (ICU) of our facility or another hospital for overnight hospitalization as needed. Learn more about Emergency and Critical Care.

More Information About Veterinary Urgent Care:

Our Urgent Care Doctors: :