Information for Pet Owners Referred to Upstate Veterinary Specialties for Specialty Care

Upstate Veterinary Specialties provides progressive specialty and emergency care for your pets. We are devoted to the care of our patients and committed to providing exceptional and compassionate service to our clients.

You were referred to our hospital by your primary care veterinarian for additional diagnostic testing, medical evaluation, and treatment by a specialist for your pet’s illness. Appointments with a specialist can be made Monday through Friday, 8 am-6 pm. Your primary care veterinarian will complete a patient referral form, including your pet’s medical records, a summary of your pet’s illness, and their reason for further evaluation. Following your visit, our specialist will provide a detailed report to you and your primary care veterinarian with a summary of your appointment and any additional information regarding test results and treatment plans.

Our emergency and critical care team are on-site 24/7 for walk-in urgent and emergency cases. Our critical care specialists are available for referral for patients requiring intensive care or hospitalization. Upon arrival, your pet will be triaged and assigned a degree of urgency for treatment. Our team will send a notification of admittance to your primary care veterinarian. Following your pet’s visit, our emergency team will provide a detailed report to you and your primary care veterinarian with a summary of your pet’s stay and any recommended follow-up care.

Please ask our doctors and staff about any concerns regarding your pet’s condition, the referral process, or any aspect of our services. We understand having a sick pet can be stressful, and our dedicated team will help you to understand your pet’s condition and the steps necessary to treat or manage their illness.

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