Pet Stories and Client Reviews

Compassion and Professionalism

“My dog Gunner had a few episodes of collapsing so we were referred to UVS. What was one of the scariest situations we have encountered as pet owners was soon put to ease by the Cardiac team at UVS. Dr. Wey delivered our boy’s diagnosis of DCM with compassion and professionalism. We love both of our dogs like our children and not only did I feel safe leaving him there for treatment but I felt included in every step of…

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Care is Above and Beyond

“On 6/16/2020 Dr. Corbett performed surgery on our sweet Elsa. Elsa was blind in her left eye and had been seeing Dr. Corbett for several years. Suddenly Elsa developed a severe infection in that eye with swelling. Dr. Corbett first treated the infection and swelling and for Elsa’s long term health determined the eye needed to be removed. There was another important concern though; Elsa did not tolerate anesthesia well. After consultation with Dr. Bishop, they came up with a…

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Thorough and Compassionate

“We had to take our 14-year-old Shih Tzu to an appointment with Dr. Wey. Although COVID-19 practices meant that we couldn’t be with Gizmo, it did not stop the UVS staff from treating us like we were the only people there! Dr. Wey and his staff kept us informed, they were very thorough and very compassionate. Dr. Wey continues to remain in touch with us in follow up conversations, and while Gizmo’s age has brought on a series of health…

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Staff is Excellent

“Your clinic is beautiful and your staff is excellent. Duke can be difficult as he does not trust strangers, but everyone was so good he did great! We will return for any special services our local vet does not provide.” – Karla Y.

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Outstanding and Quality Care

“Here are a few photos of our healthy, vibrant Danny Boy, who otherwise wouldn’t have been, if not for all of you. We cannot adequately thank you for all the love and outstanding care you provided to Danny, myself, and Cody during his stint at UVS. During all the worry, fear, and unknowns of his illness we always felt sure of the quality and attentiveness of the care he was receiving; and for that, we are endlessly grateful. It’s a…

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Compassion & Care

“Nico was a patient at Upstate Veterinary Specialties, Sunday-Monday and I can’t thank your entire team enough for the compassion and care they showed us. I received a “good night” email photo of Nico Sunday night.  These little touches showed just how much your team cares and goes the extra mile.  When I came to pick him up Monday evening, it was nice to see many of the same faces from the day before.  They each had little stories about…

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Loved Like Their Own!

“Our six-year-old purebred Cairn Terrier, Milo, just finished his second six-week rehabilitation session with Dr. Perez and Jenn following ACL replacement surgery in both knees. While the surgery did its job, Milo’s recovery was not complete until he had gone through rehab with UVS. Dr. Perez and her technician, Jenn are just amazing! They brought life back into Milo and returned him to the active, happy, rambunctious dog that we always knew him to be. Hopefully, we won’t need their services…

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Outstanding Experience

“My experience with UVS was outstanding! From scheduling Dee Dee’s surgical consultation; to pre-op instructions, intake, and discharge; to her actual surgery. I appreciated the professionalism and compassion in all exchanges with UVS. Your staff made me smile and laugh and were able to turn a typically stressful situation into one that was a bit more manageable. This solidified my decision that choosing UVS for Dee Dee’s surgery was the right one. When I had my consultation with Dr. Bush,…

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In Excellent Hands

“My husband and I can’t say enough wonderful things about UVS! From the moment we walked in the door with our 6 yr old boxer pittie, Gus, we felt relaxed and in excellent hands. Eileen was so helpful, professional and friendly, despite how busy it was. They told us the approximate wait time on the phone so we were very prepared to be there awhile. It was extremely clean and spacious in the waiting room. The LVT was so wonderful…

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Wonderful Experience at UVS

“I just wanted to reach out to you to let you know what a wonderful experience we had at Upstate Veterinary Specialties. Two weeks ago, today, at 5:15 in the evening our nine-year-old male English Springer Spaniel named Guinness started to exhibit symptoms of bloat. We feared that it could be much worse and drove up the Northway at rush hour to UVS. The trip usually takes a leisurely 15 minutes but, on that day, it was over 45 minutes….

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Thank You!

“This was our first time as a client for our Doxie Hunter. He had a swollen throat and breathing problems caused by it. It was a very emotional three days for us and Hunter. EVERYONE we came in contact with was extremely sweet and had no problems with me calling for updates. I’m so truly impressed with this facility, how it’s run, and their employees. To Dr. Berube – I wanted to take the time to truly thank you! We…

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Love & Compassion

“Riley saw Dr. Cobett with a corneal ulcer. He was treated with love and compassion. He had a procedure done to scrape his eye. They have been great with questions when I have called in.” – Deb. F

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Caring & Supportive Staff

“In April our German Shepherd “Harley” was brought into UVS after being referred by our vet in an emergency situation. Harley had a cervical disc injury, one of which punctured his spine. He was paraplegic when we brought him in. From the moment we arrived, we were met at the door by the staff with a stretcher and immediately took him inside and comforted our dog and us. We were met by Dr. Todd Bishop who after an exam of…

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Wonderful Team of Doctors, Technicians, and Front Desk Staff

“Our black lab Priscilla stayed at your hospital as she was badly attacked while we were on vacation. She was severely wounded and we were not sure if she would make it. It was a deeply troubling experience all around. I am writing to thank you on behalf of myself and husband Seth, for the incredible care that was provided to our dog during a very uncertain and difficult period of time. The entire staff contributed to her recovery, including…

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Compassion and Care

“Dr. Sedacca and Dr. Scott where so good to me and Frodo. They both spent so much time with us trying to save my little wire Fox Terrier and comfort me. I am grateful to them both for the compassion and care they gave us both.” – Marlene D.

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Thank you and your outstanding staff for their service

“I just wanted to thank you and your outstanding staff for the service you provided last night. Our wheaten terrier Wiley had been bitten by a dog while staying with a sitter when we were out of town. We didn’t discover the bite until we had picked him up and brought him home. Dr. Siddiqi and all of the techs there treated us so kindly and were very professional and kept us informed of all procedures and timing. We are…

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Thank you for giving me my best friend back.

[I am] the owner of Buck who was hit by a car the week before thanksgivings. I just wanted to thank you guys from the bottom of my heart for saving his life, he has made and amazing recovery and is doing great transitioning to three legs. The entire staff there made us feel comfortable during my family’s tough time, everyone from the front desk to the vet techs and surgeons thank you thank you thank you for giving me my best…

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Porsche and Hudson

Thank you again for your professionalism, skills, empathy and kindness.

Dr. Wey, Because of you, this video was possible to make! Between you and Dr. Thibeault of the Haven, “Porsche” the Wonder Dog is aging with vigor and seemingly painlessly. And now she has a boyfriend.  While she is 16 ½ years old, her pal “Hudson” is an 8-month-old pitbull/bull mastiff mix.  You gotta love a Cougar!  They cavort like this for an hour 3-4 times/week.  If the doggy-daddy walks by without “Hudson”, “Porsche” whines and paces until he’s out…

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Despite this devastating news, we left the office feeling better than when we arrived.

This office is amazing! My husband and I drove nearly 3 hours to have our boxer puppy, Hannah, evaluated by Dr. Kent for a severe heart murmur. As it turns out, she has tricuspid valve dysplasia. Despite this devastating news, we left the office feeling better than when we arrived. We had a diagnosis and a treatment plan for our precious girl. Dr. Kent spent a lot of time with us that day (much more than any vet I have…

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I never expected that such a large practice could give such personalized care.

Just a note of thanks to the wonderful Drs. and staff at Upstate. Our beloved Brittany Kali passed away despite the wonderful care of Dr. Sedacca. While treating Kali he called us several times to check on her, and after she passed, he sent us a card with a hand written note. I never expected that such a large practice could give such personalized care. God bless you all. George & Jan

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"Angel" W.

She now runs faster then we can walk and truly enjoys life with no pain!!!

Thank you Upstate Veterinary Specialties, especially Dr. Corbett and her team!! We first met Dr. Corbett back in early July with our newly rescued blind Blue Nose pitty. Our Vet recommended Dr. Corbett as a 2nd opinion for Angel’s blindness. Dr. Corbett examined Angel and determined that she had 2nd glaucoma and the only option would be removal of both eyes, yuck!! My husband and I both have an agreement!! Failure is not an option and we always do the…

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"Stella Rue" Graduation Ceremony

Stella Rue’s chemotherapy “graduation” ceremony at UVS

It’s not everyday that people go above and beyond. Yesterday Dr. Arnold and her team did just that. For the last 25 weeks Dr. Arnold and amazing staff provided exceptional care to my four year old lab, Stella, who was diagnosed with lymphoma in April. Yesterday was her last chemo treatment, and what they did to celebrate her success was simply beautiful and meant so much to our family. The expert medical care that they provided to her has put…

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"Banner" and his Viszla siblings

Essential to the overall experience…is the compassionate yet clear communication between doctors and family members

Dear Dr. Wey: Once again, I am in your debt and that of the entire staff of Upstate Veterinary Specialties. From the moment we brought “Banner” in to emergency, Dr. Outterson worked calmly, gently and thoroughly to diagnose the problem as a bladder stone. Of course, “Banner” presents “differently” to someone who doesn’t know his history so listening to our input and using every resource available to gather information quickly was critical.  The next morning, Dr. Bishop ruled out changes…

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Dr. B. is always in our thoughts every time we see our happy, healthy “Big Boy”

“GuinnAgain” was thought to have a hygroma which kept getting larger. He was referred to Dr. Besancon who sent him for a biopsy and it was found that he had a cancerous tumor.  Dr. B. was sure “Gui” could handle and recover from necessary surgery which was to amputate his front right leg – and Dr. Besancon was absolutely right. The proof is in the picture.  Dr B. is always in our thoughts every time we see our happy, healthy…

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Ralph S.

“Now we are caring for our boy and giving him lots of love as long as we can.”

My husband I took our dog Ralph here last week after our normal vet suggested his issues with balance, head tilt, and change in behavior was associated with neurological problems. After trying Cornell first (which is a bit closer to where we life) we were told we would have to wait 7 weeks. We then contacted Upstate and got an appointment 2 days later. We met with Dr. Bishop who was very warm and pleasant and just loved our dog….

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4 weeks after surgery

“Viking” is on the road to recovery!

“Viking’s” grand name does not disappoint: the 165-pound bull mastiff recently underwent Tibial Plateau Leveling Osteotomy (TPLO) surgery performed by UVS surgeon Dr. M. Faulkner Besancon. Earlier this year, “Viking” slipped on ice outside his home which resulted in him favoring his right hind leg and having occasional difficulty with stairs or climbing onto the “man cave” couch. Following the slip, “Viking” visited his family veterinarian who then referred the family to consult with Dr. Besancon.  After examining “Viking” in…

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We saw gifted hands bring our dog from certain death to a happy and gainful recovery…

Dr. Melinda Payson saved our dog “Ginger’s” life with an emergency splenectomy. She did this at 3 in the morning and our gratitude is overwhelming.  We saw gifted hands bring our dog from certain death to a happy and gainful recovery, with a promising prognosis. This letter is also to acknowledge you [Dr. Wey] and thank you for providing this facility for animals that desperately need care. Thank you and good luck in all your endeavors. Best regards, Len

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“Maggie” is one year post-stroke, and doing better than ever!

Hi Laura!! I wanted to share this picture with you, and the staff at UVS. Maggie is one year post-stroke, and doing better than ever!!! I just can’t thank you all enough for the comfort, and help you provided for us!!! You are wonderful, compassionate, and talented individuals who are great at what you do!!!! Thank you from the bottom of our hearts 🙂 Sincerely, Chantal and Mags

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The surgery team at UVS helped to return 5 year old “Maddie” to her playful self.

“Maddie” F. is a gentle giant par excellence, although ruptured cruciate ligaments in both knees temporarily hampered her play time. “Maddie’s” recuperation following each TPLO surgery was a gradual process of increasing activity and physical therapy. Dr. Besancon and the team of surgical technicians and assistants at UVS helped to return 5 year old “Maddie” to her playful self. She now enjoys bounding through the snow and chasing after toys in the yard.    

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Congratulations “Spanky”!!

“Spanky” celebrated both the remission of his lymphoma and his “Graduation” (completion of his chemotherapy protocol) last week. He was diagnosed with lymphoma in March 2015 and has been visiting UVS for chemotherapy treatments.  He will celebrate his 10th birthday this week too! Congratulations, “Spanky” and Happy Birthday!

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The excellent care and compassion Seamus received gave him back to me

Dr. Sedacca & Staff, I am enclosing the invite celebrating Seamus turning 15. This would not have been possible without the care Seamus (and myself) received at your practice. I will never forget that first day. As scared as I was, I was made to feel comfortable by the reception staff. The excellent care and compassion Seamus received gave him back to me for whatever time I’ve been blessed with. He is, by the way, thriving! Thank you so much,…

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“Mel” the Dachshund’s Tale

“Mel” had spinal surgery with Dr. Todd Bishop, followed by Rehabilitation/Physical Therapy with Dr. Laura Perez & Danielle Samuelson, LVT CCRA. Watch this video to see how happy she is today.  

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Thank You for Your Excellent Care of Our “Heidi-Bird”

Dear Dr. Corbett: Thank you so much for your excellent care of our dog “Heidi-Bird”!  We are using the eye drops 3X per day as prescribed and “Heidi” is making an excellent recovery!  Her eyes are clearing, the redness is receding in the whites of her eyes and we couldn’t be happier!  We have been giving her “eye tests” with treats and she follows our hands every time!  Her vision is surely on the mend.  When you said that you had “a few tricks…

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Very Knowledgeable & Compassionate

I would like to say that I am very pleased with Upstate Veterinary Specialties.  Within 6 months and having had my 2 Shih-Tzu’s cremated – a great loss – Dr. Sedacca was very knowledgeable (he explained the situation in terms one could understand) and compassionate (the sympathy card made the heart a little lighter).  His thoughts meant a lot.  To Dr. Sedacca all questions were important & he always saw to it that all phone calls were answered. The Front Desk workers were very…

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We are Grateful for Your Expertise

Dr. Wey, My wife and I thank you for seeing “Lola” so quickly. Your staff was very kind and overly helpful with everything. We are grateful for your expertise in determining she is fine and able to continue being her playful self with her sister “Lucy”. Please thank your wife for everything she and the rest of the staff at Northway Animal Emergency room did for “Lola”. We appreciate her discussing Lola with you when she probably didn’t have to….

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Thank You for Taking the Time

Hello Dr. Wilson, I just wanted to write this note to thank you again for taking time with my daughter and I to explain what is going on with our “Luke.” Even though the diagnosis is not a good one, the information you gave us has been a great help. Doctor Chew has prescribed pain meds for “Luke.” I know they are helping him with the pain but eating is still problematic. We just keep trying and he seems to…

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Dr. Todd Bishop success story dachshund

“Abby” is Thriving Today

This message is for all that were involved directly or indirectly with “Abby Lynn’s” surgery that took place one year ago today, some time around 10:30pm. I would like all of you to know as well as Dr. Todd Bishop that “Abby” is thriving today. I would like to take a moment to thank all of you again for the outstanding care and attention that you have provided during “Abby’s” time of illness. I know that most will probably not remember “Abby” because you all have so many patients…

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I Will Have A Special Place In My Heart For Her Forever

I want to express my gratitude and affection for each member of the Upstate Veterinary Specialties Staff. My beloved dog “Bella” came to you for treatment and eventually release from her pain. Each and every person took their time with both of us and where caring and compassionate to a level I have yet to experience in my own healthcare. Even if the day brought bad news, I felt secure in the knowledge the Doctor or Tech or even Receptionist…

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Thank You So Much for Saving “Jasper’s” Life

Hello folks at Upstate Veterinary Services, I am not sure if this is the right way to contact you, but I hope so! I wanted to send this picture to you of “Jasper.” She was a patient of Dr. Corbett over a year ago, in August of 2013. She is doing VERY well, and this picture is actually last year’s holiday pic, taken by the nice lady who gave “Jasper” a trim. She looks even better this year, but I’m…

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I Walked In Anxiety-Ridden And Walked Out Confident And Anxiety-Free

Dr. Corbett: Thank you so much for your professionalism to us and kindness to “Felix.” I walked in anxiety-ridden and walked out confident and anxiety-free. You are an absolutely wonderful doctor and, I only wish that others in the medical profession would take a page out of your “book.” I would highly recommend you to my colleagues in the state and elsewhere. Take care and, again thank you.

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The Pacemaker Turned Out To Be A Great Decision

Hi Dr. Wey, I wanted to write and let you know how well “Cooper” is doing. He turned 13 in July and although he is aging the pacemaker turned out to be a great decision. It has improved his disposition and quality of life. I was hesitant to put it in because at the time “Cooper” was 11 1/2 years old. But, if you have any clients that feel the way I did, please let them know from me that…

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We Are Blessed To Have A Facility Like UVS Available To Us

PLEASE thank Dr. Arnold for the letter AND EVERYTHING that she and all “Brandi’s” Doctors and staff had done for her… Her life was WAY too short but at least she had people caring for her that really care about what they do and how they treat our family members… I have told Dr. Wey and everyone else… we are blessed to have a facility like Upstate available to us.

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Banner

“Banner”, A Nine Year Old Champion Vizsla

“Banner”, a nine year old champion male vizsla, is an accomplished canine athlete, a Master Hunter and my constant companion. Thanks to the extraordinary people of Upstate Veterinary Specialties he will continue to be my companion for many years to come. In January 2013, I heard a cracking sound in his back and “Banner” began to whimper in pain. My veterinarian immediately sent us to Dr. Todd Bishop at UVS. “Banner” was given a potentially life-threatening but certainly life-altering diagnosis…

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Fantastic, Caring, Respectful, and Very Informative

For a couple of months my regular vet (the fantastic Dr Tucker at Round Top Animal Hospital in Germantown, NY) and I tried to figure out what was causing my ten year old cat to hide but show no other symptoms of injury or illness. When he started walking strangely and nothing showed up on an xray, she referred us to Dr Bishop suspecting it was a neurological problem. Dr Bishop and his staff did an MRI and found two large, distinct masses in…

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