COVID-19 Important Information

COVID 19 Protocols:

Updated: July 5, 2021

UVS is happy to welcome our clients back into the building! Please see the below information regarding reopening and our most current COVID-19 policies.

Clients arriving for their appointment with a specialist or an emergency visit will be directed to call our Client Relations team upon arrival. During your initial phone call with our team, clients will be given three options for proceeding with their appointment.

  1. Continue curbside services and remain in your vehicle.
  2. Wait in your vehicle until your appointment is ready and be taken directly into an exam room.
  3. Enter the building and wait in the lobby.
    • Appropriate spacing in the lobby must be available to proceed with option 3.
    • Please follow social distancing guidelines when in the lobby.

For an appointment or visit within the hospital, either in the lobby or straight to an exam room, we are limiting the number of visitors to two (2) individuals per patient.

Mask Policy:

Face masks are required in all public areas of the hospital. Please take the time to understand why we require masks within the hospital:

  1. UVS will not be asking clients to show proof of their vaccination status.
  2. Human healthcare facilities are one of the exceptions to the new, relaxed CDC masking guidelines. As a medical facility, we are following our human healthcare colleague’s lead.
  3. Our hospital’s work environment has many tight, shared spaces that do not allow for social distancing.
  4. Some of our clients and colleagues are not vaccinated, cannot be vaccinated, or have medical conditions that make them a higher risk for contracting COVID-19.

 

Thank you for your cooperation and understanding in this matter.

 

Visitation Policy:

We are limiting visitation to two (2) individuals per patient. Masks are required while in the hospital. Please call the hospital to make arrangements to visit your pet.

 

Euthanasia Policy:

We are limiting indoor euthanasias to two (2) individuals per patient. Masks are required while in the hospital. For euthanasias for more than two (2) people, please inquire about outdoor euthanasia.

 

Prescription Pick Up:

We are limiting prescription pick to two (2) individuals per patient. Clients should call upon arrival and can either:

  • Enter the lobby and pick up prescriptions at the check-out desk if the appropriate space is available. Masks are required while in the hospital.
  • Check out curbside and pick up medications in the vestibule.
Upstate Veterinary Specialties

Upstate Veterinary Specialties

COVID-19 Protocols:

Updated: July 5, 2021

UVS is happy to welcome our clients back into the building! Please see the below information regarding reopening and our most current COVID-19 policies.

Clients arriving for their appointment with a specialist or an emergency visit will be directed to call our Client Relations team upon arrival. During your initial phone call with our team, clients will be given three options for proceeding with their appointment.

  1. Continue curbside services and remain in your vehicle.
  2. Wait in your vehicle until your appointment is ready and be taken directly into an exam room.
  3. Enter the building and wait in the lobby.
    • Appropriate spacing in the lobby must be available to proceed with option 3.
    • Please follow social distancing guidelines when in the lobby.

 

For an appointment or visit within the hospital, either in the lobby or straight to an exam room, we are limiting the number of visitors to two (2) individuals per patient.

Mask Policy:

Face masks are required in all public areas of the hospital. Please take the time to understand why we require masks within the hospital:

  1. UVS will not be asking clients to show proof of their vaccination status.
  2. Human healthcare facilities are one of the exceptions to the new, relaxed CDC masking guidelines. As a medical facility, we are following our human healthcare colleague’s lead.
  3. Our hospital’s work environment has many tight, shared spaces that do not allow for social distancing.
  4. Some of our clients and colleagues are not vaccinated, cannot be vaccinated, or have medical conditions that make them a higher risk for contracting COVID-19.

 

Thank you for your cooperation and understanding in this matter

Please click here for full details on our COVID-19 protocols, including visitation, euthanasia, and prescription pick-ups.